PayRoller subscription fees will be introduced from 2 November 2021
Updated: Oct 29
When our founder decided to launch PayRoller two and a half years ago, he wanted to solve the problems he faced as a small business owner. Payroll, superannuation, and STP were difficult, complex, and expensive. The PayRoller team are extremely proud that we have been able to support over 25,000 businesses with their payroll and transition to STP.
For the past two years, we have worked hard to keep our platform free. Government regulations and the introduction of the second stage of STP is increasing the demands on PayRoller. Like your own business, we have to cover the costs of running the platform in order to provide you with our service.
Across this past year, we asked for your feedback on pricing so we could continue to make PayRoller affordable for small businesses. We wanted to notify you that from Tuesday 2 November 2021 PayRoller will be introducing subscription fees to access PayRoller on the web.
As many of our users are small businesses, we have kept the PayRoller mobile app free, as well as timesheets and rostering.
We believe our products provide value to our customers and are worthy of the subscription fees we are introducing.
You have a choice between the following plans:
All pricing is in AUD and includes GST.
Your subscription will give you access to payroll, ATO reporting, timesheets, rostering, customer support, Xero integration, leave management, employer app, employee app, agent portal and superannuation.
You can select your plan when we start rolling out subscriptions from Tuesday 2 November 2021.
We're committed to hearing your feedback. If you have any feedback about PayRoller, you can submit it here.
Q: Why are you charging fees for PayRoller?
A: Like you, we have staff to pay, running costs and plans to grow. We’re proud of how our company has grown over the last two and a half years and how we have supported countless small businesses transition to STP. We believe our products provide value to our customers and are worthy of the subscription fees that we are introducing.
Q: How are the fees calculated?
A: PayRoller’s are based on the number of active employees in a month. You can choose to be billed annually or monthly. You will pay the equivalent of $1.99 per employee per month on an Annual subscription or $3.99 per employee per month with a Monthly subscription.
Q: Is PayRoller worth the fees?
A: Absolutely! With your PayRoller subscription, you get access to payroll, ATO reporting, timesheets, rostering, customer support, Xero integration, leave management, employer app, employee app, agent portal and superannuation. To get the same range of features from a different software provider, you may have to purchase up to 3 different subscriptions.
Q: How do I pass on the fees to my clients?
A: When you add a new client to PayRoller, you can send them an invite to set up their billing details.
Q: Can I pay for my clients' subscriptions?
A: Yes, you can choose to pay for the subscription for your client.